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Forum Discussion
Huike
Oct 27, 2016Guide
Can't access the Router Login page (again)
Background: I am a Microsoft and Cisco certified network engineer for many years and configured thousands of modems/routers/switches etc etc. Bought a new X6 R8000 router and did a factory reset ...
- Nov 05, 2016
Ok finally got to the login page by connecting to the 5GHz band. Put in 192.168.1.1 and the router asked login name and password. Used the default login info to log in and immediately flashed DD-WRT and all good now. Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
ynysygwas
Jan 31, 2017Tutor
I realise this an oldish topic but having recently struggled with this problem (My R6250 wouldn't let me login and I had bought and returned a new ASUS and Netgear R7000 to shops as I could not access the login page wirelessly on them either) I thought someone may find my experience useful.
My problem boiled down to simply using Microsft edge and Google Chrome as my browsers. I'd ditched Firefox last year and upgraded to Win 10 so no longer have internet explorer.
I'd come to the conclusion the problem was caused by the newish Virgin Superhub3, that I use in modem mode, stopping the wireless router login.
Then I downloaded Firefox, installed, typed in 192.168.1.1 and there it was again, the router login box and after entering the username and password I have access to all the router settings again!
So I am keeping Firefox as it is the only way I can change the router settings (important as I'm using it as a dnla media server)..
I may even try the R7000 again as it has 2 usb ports and the r6250 usb drive is getting full.
I prefer the 192.168.1.1 login to Netgeargenie as it seems to be easier to find the settings I need.
Thinking back to the Asus, I remember when loging in it bought up a page routerlogin.net and got no further. This was with the Chrome and Edge browsers. The R7000 just stopped at the login page.
So I would suggest trying Firefox as an option for loggibg in.
IrvSp
Jan 31, 2017Master
Adding to what michaelkenward answered you with, yes, IE is also included in W10, just not 'made public'. You can find it at 'C:\Program Files\Internet Explorer\iexplore.exe'. Just create a desktop link for it if you want to use it. Reason is many programs do use the IE Engine so it is needed.
Yes, the IP Address of the router can be one of many depending on other devices in use. In Windows, if you open a COMMAND PROMPT and enter IPCONFIG /ALL and look for the GATEWAY IP Address, that will show you the IP Address of the router. You just happened to use the default IP Address and it worked.
- ynysygwasFeb 05, 2017Tutor
Thank you for your reply.
It was useful to find IE still exists!
I had already done the ipconfig bit and confirmed the router adrdess was the same as it has always been 192.168.1.1 but that didn't work in Chrome or Edge.
It does work in Firefox and, thanks to your info, I can confirm it also works with IE.
Chrome and Edge still don't give access to the router settings but do work to access the Virgin Superhub settings.
I only posted in case someone else was stuck blaming their router, 303030 resets, performing hard resets, reverting firmware, updating firmware etc., when all they need is to use a different browser!
Regards
- michaelkenwardFeb 05, 2017Guru
ynysygwas wrote:
Chrome and Edge still don't give access to the router settings but do work to access the Virgin Superhub settings.Kind of smells like a browser thing.
Have you tried the desktop genie?
New version just out. It is getting better as Netgear tries to push it as an alternative to the browser interface.
- ynysygwasFeb 07, 2017Tutor
In the words of Victor Meldrew, I DON'T BELIEVE IT!
Today I can access the router using Chrome and Edge.
I've changed nothing but now typing 192.168.1.1 takes me straight to the login box and username and password take me to the router settings page!
I can't see any record of a windows update and I can't believe that Edge and Chrome would have both updated the exact same night. I know they couldn't access the router on Saturday.
I'm not complaining but it would be nice to know how things seem to have fixed themself!
I think it must be something to do with windows as I had disabled sleep and hibernation but found the laptop was off this morning in spite of being plugged in and sleep after 30mins has been re-enabled. I have Malwarebytes premium running with realtime protection and that shows no problem. Windows defender is, correctly, off because of mbam.
Probably never know what happened.