Can’t find the router

[SherryX]

I can’t find the router in my wifi list anymore after I power off/power on my AX4300. What to do?

[plemans]

What router do you have? AX4300 is a speed. 

What modem is it connected to? 

What firmware is it running?

What are the wifi led's on the router showing? 

Did the wifi on/off button get hit? push and hold it for 2 seconds

[SherryX]

Thanks for your reply.  I reset it.  It works now.  Just so strange, the wifi disappeared suddenly.  Before I reset my rounter, I saw a very strong new wifi in other names appeared in my wifi list. But my passport didn't work. Was my wifi been hacked at that time?  

[michaelkenward]

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@SherryX wrote:

Thanks for your reply.  I reset it.  It works now. 

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Reset 0r restarted?

First try to restart the router and your network.

• Turn off and unplug modem (if there is one).
• Turn off router and computers.
• Plug in and turn on modem. Wait 2 minutes for it to connect.
• Turn on the router and wait 2 minutes for it to connect.
• Turn on computers and rest of network.