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I got an email about doing a firmware update on my Nighthawk R7000-100NAS router. What I have written down as either my username or password must be wrong because www.routerlogin.net won't let me sign-in. I tried recovering my passwrod by hitting cancel then entering my S/N but nothing happens when I click continue. I tried the recovery process using both Chrome and IE without success. How can I recover access to my router?
A full ("factory") reset is the usual recommendation for a lost admin password. After a full reset, you'll need to reconfigure the thing, of course. The User Manual should explain how to do this. Visit netgear.com/support, put in your model number, and look for Documentation.
I couldn’t log in to the NETGEAR router to change the security setting. I was using an IPad. I tried my cell phone with a google web browser and typed in the the router’s IP address in the search window. Low and behold the login page came up and I used “admin” for the user I’d and “password” for the password. I was able to change the security setting instantly.
