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Connecting Work Laptop disables all other devices
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When I bring my work laptop (windows 7) home and connect to the network (wired or wifi) all other devices in the house loose internet connection. when I reun a tracert I get "unable to resolve target system name" so it must be somethign that is hyjacking the DNS.
If I disconnect the computer and reboot my router, everythign comes back online.
Any help wiould be much appreicated.
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Hi w1nterl0ng,
May I ask for the following information:
- What is the Internet LED status when issue occur?
- What is the IP address of the affected device and the work laptop when Internet stopped working?
- Will it disconnect right away when you connect you work laptop?
Regards,
Blanca
Community Team
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Re: Connecting Work Laptop disables all other devices
> When I bring my work laptop (windows 7) home and connect to the
> network (wired or wifi) all other devices in the house l[o]se internet
> connection. [...]
What, exactly, goes wrong on those devices? There's more than one
way to "l[o]se internet". As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.
> [...] when I reun a tracert I get "unable to resolve target
system name" [...]
When you "reun a tracert" of what? Actual command?
> [...] so it must be somethign that is hyjacking the DNS.
Or something else.
Copy+paste of an "ipconfig /all" report on the laptop might be
interesting. If it were configured with a bad IP address, then that
might cause some problems.
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Hi w1nterl0ng,
May I ask for the following information:
- What is the Internet LED status when issue occur?
- What is the IP address of the affected device and the work laptop when Internet stopped working?
- Will it disconnect right away when you connect you work laptop?
Regards,
Blanca
Community Team
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Re: Connecting Work Laptop disables all other devices
After a few tests, reviewing the logs and ipconfig/ifconfig files. I did a factory reset and it works now.
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Re: Connecting Work Laptop disables all other devices
Hi w1nterl0ng,
Thank you for your feedback. Glad that it's working now.
Regards,
Blanca
Community Team
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