Coonection

Question

On the mywifext website, it clearlt shows that 2.4ghz and 5Ghz are not connected.&nbsp;I have tried to set it up several times, all weith the same result.&nbsp;Help

plemans · Answer

do you have a screen snip?Are you aware that the EX7500 is a triband mesh device?&nbsp;So in its default setup one of the 5ghz bands has a dedicated connection to the router.&nbsp;And the other 2.4ghz and 5ghz bands are just for devices to connect to?&nbsp;do you have something connected to it?&nbsp;

DaleBuckland · Answer

Does this help?&nbsp;My compter and other devices are connected to the internet but the Nighthawk seems not to be.&nbsp;I am not overly computer literate but I have no idea how to connect it&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IN

plemans · Answer

The extender is showing as connected but you don't have any devices connected to the extender right now.thats what the status page is showing.&nbsp;

DaleBuckland · Answer

The screen is showing, as you say that it is connected.&nbsp; How do I connect a device to it?

plemans · Answer

if you're using it in mesh mode, devices should roam to it based off their own roaming protocol.https://kb.netgear.com/000045269/What-is-Smart-Roaming-on-my-Nighthawk-Mesh-WiFi-Range-Extenderotherwise you can set the extender with its own unique ssid to manually connect devices to it.

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