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GeorgiaJim's avatar
GeorgiaJim
Aspirant
Apr 07, 2019
Solved

Enable DHCP for WiFi

Replaced HP LaserJet Printer on my LAN. Configured perfect off the Router, but when moved to other wired Ethernet remote 5-port hub (same house), the R7300DST couldn't see it. Default Printer config ...
  • GeorgiaJim's avatar
    GeorgiaJim
    Apr 11, 2019

    Problem resolved. Printer was obtaining a valid IP address, implying that the various LAN devices serving it were operating correctly. Computers on same LAN, all had Internet connectivity. Yet, sometimes printing worked, but none of the time did wireless work, after the printer seemed to be installed. Error on the wireless was "DHCP not installed".

     

    The DHCP turned out to be a false indicator, it just couldn't synchronize with the computers via the wired/wireless Router interface.

     

    Connected a plug-in Netgear DST Adapter (extender) near the printer (green light, lowest service), connected the Ethernet cable, and immediately the Printer recognized and displayed the IP address. This wasn't the case before (long delay). It told me that a wired LAN device was the problem. Pinged the 5-port Switch serving all at that location: 1st ping, yielded 4-of-4 failures; 2d ping, 2-of-4 failed, and the ones passing were very weak: No question about it, a deteriorating Switch with spotty service, weak at best, none at worst, but not consistent. Printer had no reliable electronic connectivity with the Router.

     

    Replaced the Switch w/new Netgear GS605, and everything popped into place, including wireless. Had to reinstall printer software at other computers to ensure software was loaded correctly. Reboots syncronized all: USB, wired LAN, wireless LAN, wireless, and device (cell stuff) direct print, to include Apple Air Print, all popped-in without a glitch.

     

    Resolved by replacing a wired Switch! HP unable to diagnose during their remote-access. I backbriefed the tech, and was told that they learned something, and would archive it for future use in trouble-shooting.