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Forum Discussion

KenDRider's avatar
KenDRider
Aspirant
Feb 24, 2018
Solved

Extremely slow 2.4 GHz network

I was out of town and one of my security cameras reported it was offline and another was online but barely streaming. When I got home I noticed all of my Wifi connected devices were extremely slow. I...
Troubleshooting
profeta64's avatar
profeta64
Luminary
May 19, 2018

Hi to all, I am in the same situation, with the latest beta firmware: V1.0.9.30_10.2.33.

I have three Android phones connected, and with my Samsung S7 I cannot exceed the 8mbps (average is 5mbps) even if it is close to the router.

I tryed several channels, but does not make any differences.

michaelkenward's avatar
michaelkenward
Guru
May 19, 2018

More a hotfix than beta firmware:

 

R7000 Firmware Version 1.0.9.30 - Hot Fix | Answer | NETGEAR Support

 

Did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration.

So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

This is a nuisance because you then have to reconfigure the device all over again.

You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.

  • profeta64's avatar
    profeta64
    Luminary
    May 19, 2018

    So, currently I installed this update, coming back from DD-WRT.

    The main reason why I left the original software was the issue with openVPN, which has been corrected on this beta/hot fix version.

     

    I made the current configuration of the router from scratch, after to have performed the 30-30-30 reset procedure.

    I think then that if I will reset again the router, and restoring the configuration will not make any differences.

    Isn't it?

    • michaelkenward's avatar
      michaelkenward
      Guru
      May 19, 2018
      profeta64 wrote:

       

      I think then that if I will reset again the router, and restoring the configuration will not make any differences.

       

      Restoring the configuration may also restore the bugs that you saw before the reset.

       

      Try it. If the same pre-update problem exists reset and then do not restore.

       

      • profeta64's avatar
        profeta64
        Luminary
        May 21, 2018

        So, I choosed to use the previous V1.0.9.28 firmware, applied directly over the V1.0.9.30.

        Now I got full speed :smileyhappy: -> speedtest.net at 32mbps as my line

         

        The drawback is that the VPN now it is not woorking... :|