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Forum Discussion
JamesGL
Dec 19, 2017Master
Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
- Mar 08, 2018
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
brdoddsjr
Dec 20, 2017Apprentice
That is exactly what got fixed for me. Android has a known flaw that I believe is the root cause of my problem. The Nighthawk did help. Now it lets devices switch radios with delay. I've been working on this for months. BTW most of my devices are static or reserved IPs
mzguy
Dec 20, 2017Apprentice
brdoddsjr wrote:That is exactly what got fixed for me. Android has a known flaw that I believe is the root cause of my problem. The Nighthawk did help. Now it lets devices switch radios with delay. I've been working on this for months. BTW most of my devices are static or reserved IPs
I believe we're miscommunicating. The issue most here are experiencing occurs for ALL devices on the 2.4GHz radio, at once, Android or not. They lose connectivity, and once lost they cannot fix themselves, until the router band is cycled on/off. To clarify, this includes client devices that don't even have a 5GHz radio to switch to or from. This issue may not occur for over 24 hours after the radio is cycled off/on, but might occur as early as a few minutes afterwards. Consequently, testing any fix takes a minimum of a day or two before one can get some confidence it worked.
- IshlerDec 21, 2017Aspirant
Just to add my me too, didn't understand what was going on until I read these posts. Having the same issues with 2.4mhz. Had to switch to an old router until this is resolved.
- brdoddsjrDec 21, 2017Apprentice
I'm probably not expert enough to describe my situation correctly. Android has a known issue switching between 5G and 2.4G when it looks for the optimum path. The fix is to force its wifi connection to the 2.4G radio only. I forced all my android devices to either wired or LTE and my R7000 worked as expected. no drops. no packet errors. The latest 2 versions of Android removed the ability to force the wifi radio frequency. This severely destabilized my home wifi network based on a single R7000.
I've been dealing with this for a year or more. That is why I thought Android was the root cause, but the Nighthawk was adding to the problem by not being able to adapt to my device causing more problems. I "FEEL" like when my devices switch radios the Nighthawk loses its mind. It is almost as if the IP still shows up on both radios and I have an IP conflict. The Nighthawk either took a lot of time to discover this and resolve, dropped the device entirely, or generated enough packet loss to make the wifi throughput unusable.
So if the Nighthawk struggles with IPs moving around in the router table, that could easily be a non-android issue.
Raw data
My problems have been 100% wireless. My wired connections through the Nighthawk has been perfect. I have all Netgear ProSafe switches in my ecosystem.
I turned QoS off a long time ago. I saw almost no benefit and it seemed to create a ton of problems. (observed, not measured).
I am running Smart Connect on the R7000. I don't trust it, but it seems to be work fine. Android support kept pointing me here, but I have the exact same symptoms with or without Smart Connect enabled.
I'm still running stable over 24 hours.
Also, I use flash-based network monitoring tools which are notoriously inaccurate. I use them to simply see if things are getting better or worse so I'm comfortable with them.
- mrobbelothDec 21, 2017Initiate
Just an update from my previous post...
Swapping the R7000 for the R8000 router has fixed all issues I was having. The network has been rock solid (wireless and wired) and my Android smartphones are even getting the full ISP supported speeds now that I didn't see on the R7000 (I was getting 35 down on a 100 Mbps down ISP package; now I get 110 Mbps on a 100 Mbps). Given I am away from home occassionally and most of my securty cameras only work on 2.4 Ghz, I need to have the entire wireless network stable. I really did not like having to spend nearly $300 to fix this problem.
Michael Robbeloth
- brdoddsjrDec 21, 2017Apprentice
Just FYI: Netgear just dumped a ton of refurbished R8000s in the market. You can get one for 150 from amazon or newegg.