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JamesGL's avatar
JamesGL
Master
Dec 19, 2017
Solved

Feedback for R7000 New firmware 1.0.9.18

Hi All,   Please post here for any update/issue related to the latest firmware 1.0.9.18. 
Firmware
  • FURRYe38's avatar
    FURRYe38
    Mar 08, 2018

    You should review this and maybe revert back to this recommended version of FW:

    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-1-0-9-26-Feedback-Thread/m-p/1520141#M85677

     

    Alfikwrote:

    I've looked here again after a while and I can't belive the problem is still not solved....

    Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...

     

    Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!

     

Ceepeebee's avatar
Ceepeebee
Tutor
Jan 03, 2018

Netgear are a big old company...I'm sure they should be communicating "somehow".

brianhelman's avatar
brianhelman
Apprentice
Jan 03, 2018

After rebooting my R7000 at least a dozen times yesterday, I downgraded to 1.0.7.12 .  That was around 10p EST.  It's now 4:30p EST and it's been stable.  I've been able to VPN to my router to check on IoT devices without issue.  I also ordered another router, from another manufacturer today.  My R7000 will get demoted to being an edge access point running Advanced Tomato.  Netgear has lost a customer and A LOT of recommendations.

 

If they manage to fix this, I'll consider putting stock code back on it, but in AP-only mode.  I don't see me using the unit as my primary router again.

 

  • lordbowl's avatar
    lordbowl
    Aspirant
    Jan 04, 2018

    Thanks brianhelman - I've just downgraded to 1.0.7.12. Nothing else (no restoring saved .cfg, hard reset, etc.).

     

    Will report back my results to everyone after a couple of days in case others wish to try the same.

     

    My symptoms since the upgrade to 1.0.9.18 just over a week ago were occasional (once or twice daily) drop-outs on 2.4GHz band only. And unhappy family members at home trying to access the internet on 2.4GHz-only devices while I was a work ;-)

  • brianhelman's avatar
    brianhelman
    Apprentice
    Jan 04, 2018
    lordbowl (Aspirant)

    I did not factory reset first. I figured I'd try the downgrade first, and reset if it didn't take. I'm at about 22 hours and everything is still responsive.
  • lordbowl's avatar
    lordbowl
    Aspirant
    Jan 03, 2018
    brianhelman wrote:

    After rebooting my R7000 at least a dozen times yesterday, I downgraded to 1.0.7.12 .  That was around 10p EST.  It's now 4:30p EST and it's been stable.  I've been able to VPN to my router to check on IoT devices without issue.  I also ordered another router, from another manufacturer today.  My R7000 will get demoted to being an edge access point running Advanced Tomato.  Netgear has lost a customer and A LOT of recommendations.

     

    If they manage to fix this, I'll consider putting stock code back on it, but in AP-only mode.  I don't see me using the unit as my primary router again.

     

    brianhelman - when you downgraded to 1.0.7.12 did you simply perform a firmware update through the GUI, or did you also perform a factory reset?

     

    If you did a factory reset, did you restore your settings by entering them manually, or by using a saved .cfg file?

     

    thanks