Feedback for R7000 New firmware 1.0.9.18

How about we get a change log, a bit of information about the latest beta before people expect us to blindly flash it on our devices that control access to our internal network eh?

I'm not putting anything on unless it's official.

I did the update tonight after reading it was going to fix a few issues but, it has RUINED my Router. Not only is the 2.4ghz light NOT coming on, I can't even get into the router to try and fix it but, that doesn't work either. I have tried to reset the router 4 times and STILL nothing. I am not impressed and this is the VERY first update that has RUINED my ROUTER, so, what if anything, are you going to do about this??

In fairness, you took a file from a forum member and flashed it. Do you know where that file came from?

This is precisely my point - wait for an official (stable or Beta) release from Netgear before flashing anything to a product that is so critical.

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Ceepeebee wrote:

In fairness, you took a file from a forum member and flashed it. Do you know where that file came from?

 

This is precisely my point - wait for an official (stable or Beta) release from Netgear before flashing anything to a product that is so critical.

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I got the file from support!! See the mail:

Hi, 

I have discussed the case with the team with regard to replacing the device. I apologize but we cannot replace the device. Our engineering team provided a new beta firmware. Here's the link to download beta V1.0.9.23_20180103_wifi_2G 

Download link: http://files.netgear-support.com/go/?a=d&i=c3IXxH5oJs 

Please keep us posted of the result. 

Regards, 

Blanca 
Expert ID: 8325 
NETGEAR L2 Support Expert 

HWAMthat firmware was meant for you, not us :smileywink:

pendawsyou should try for a tftp recovery, if that doesn't work your last option is trying for a serial recovery

Anyho, I've had 0 issues with 1.0.9.18, infact I haven't had any issue the past 4 or 5 releases.