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Solved
Firmware Email Received - Setup Program says No Firmware Available - R7000
Here is the router that I own:
R7000 (3LG54674A43C0)
I just received an email telling me that I have new firmware to install.
However, when I go to my Netgear site and do the ADVA...
Right click on the zip file and you'll be able to "Extract All" (or similar words but that is what I had). This gives you another folder in "downloads" (or wherever you decide to put it) which has those same two files in it again.
Then just follow the rest of the steps from the "How do I manually update the firmware on my NETGEAR router" page (https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router):
-Go to the routerlogin.net page and log in using your info for your router.-Select ADVANCED > Administration or Settings > Administration.
-Select Firmware Update or Router Update.
-Click Choose File or Browse, then locate and select the firmware file that ends in .img or .chk.
-Click the Upload button.
Right click on the zip file and you'll be able to "Extract All" (or similar words but that is what I had). This gives you another folder in "downloads" (or wherever you decide to put it) which has those same two files in it again.
Then just follow the rest of the steps from the "How do I manually update the firmware on my NETGEAR router" page (https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router):
-Go to the routerlogin.net page and log in using your info for your router.
-Select ADVANCED > Administration or Settings > Administration.
-Select Firmware Update or Router Update.
-Click Choose File or Browse, then locate and select the firmware file that ends in .img or .chk.
-Click the Upload button.
Thank you so much!
At your suggestion, I copied the .chk file to my computer's desktop.
Then, I followed the manual suggestion to have the Netgear Genie "Browse" to that .chk file location.
Right after that, my router installed the new firmware and restarted itself.
The new firmware version (1.0.11.106_10.2.100) now shows up as the current version!!
I have never had to go through this before to update my router's firmware.
Before, I always went to ADVANCED, ADMINISTRATION, ROUTER UPDATE, CHECK. It would then automatically download the firmware update and install it. However, this time, it said there was no firmware update when I KNEW there WAS an update. Netgear had sent me an email saying so!