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Therick46's avatar
Therick46
Aspirant
Apr 03, 2019
Solved

Firmware Update Gone Wrong R700 AC1900

Ran latest Firmware Update on router.  As the progress bar was reaching it's end, I received a message that an error had occurred.  Since then, router is not giving off any wireless signal.  Attempted resetting by turning on/off router and modem.  Attempted Factory Reset, but router showed no change after holding for 7 seconds.

 

Not sure how to proceed.

  • > [...] Since then, router is not giving off any wireless signal. [...]

     

       What do the LED indicators indicate?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for
    "Troubleshoot".

     

    > [...] "Ethernet doesn't have a valid IP Configuration. [...]

     

       If you have the typical flashing Power indicator, then you may be a
    candidate for the TFTP recovery scheme.  See, for example:

     

          https://community.netgear.com/t5/x/x/m-p/1622096

5 Replies

  • are you still able to log into the router via ethernet? If so you can go through the settings Advanced->administrative->backup->Erase and see if that helps. 

    Or you can downgrade the latest firmware. The R7000 .64 firmware has been having wireless issues. I think the .42 firmware's been getting the most positive reviews on the forums. 

    • Therick46's avatar
      Therick46
      Aspirant

      Attempted to connect to the internet through an ethernet cable, but received the error "Ethernet doesn't have a valid IP Configuration.

       

      To try and fix it:

       

      Reset Winstock Protocol & TCP/IP Settings

      Cleaned up all the Network Cached Files

      Rebooted Router & Modem

       

      No improvement.

      • antinode's avatar
        antinode
        Guru

        > [...] Since then, router is not giving off any wireless signal. [...]

         

           What do the LED indicators indicate?

         

           Visit http://netgear.com/support , put in your model number, and look
        for Documentation.  Get the User Manual.  Read.  Look for
        "Troubleshoot".

         

        > [...] "Ethernet doesn't have a valid IP Configuration. [...]

         

           If you have the typical flashing Power indicator, then you may be a
        candidate for the TFTP recovery scheme.  See, for example:

         

              https://community.netgear.com/t5/x/x/m-p/1622096


  • Therick46 wrote:

    ....router showed no change after holding for 7 seconds.

     


    Try 30 seconds.

     

    The state of the power LED is a key indicator when a firmware flash fails.

     

    If it is solid white, great, anything else is a cause for concern. It means that the firmware is corrupt.