Orbi WiFi 7 RBE973
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Hardware update file is not compatible with my Apple OS

lnewman1107
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Hardware update file is not compatible with my Apple OS

Trying to manually download firmware update, as I get this message "Unable to connect to NetGear server"

 

My laptop does not recognize this file type:  R6900-V1.0.2.26_10.0.45.chk

 

When sent to the Apple Store, it does not recognize this file type, assuming it is the ".chk" file.

 

So, neither automatic or manual firmware update work.

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FURRYe38
Guru

Re: Hardware update file is not compatible with my Apple OS

That's because your not supposed to be opening that file at all. You need to use this file on the routers FW update web page using a web browser to send this file to the router itself: 

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

 

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