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So Folks, HOW do I use the Genie app? No Clue. I have a Chromebook , so I can use the genie on it. Not compatible. I want to know how to change channel, if needed. etc. Please Help someone. I am a Newbie/Novice. Thanks.
Put in your model number and download the user guide for your router. You do not need Genie for windows or a mobile app. You can fully install and manage your router using nothing more than an internet browser.
Re: How do I use the Netgear Genie app -Step by Step
I have a Chromebook. Chromebook is NOT Compatible with the netgear router login. So...I have downloaded the android app to my Samsung tablet. I repeat, How do I use this APP?? Thanks.
Re: How do I use the Netgear Genie app -Step by Step
Thank you for the link to the menu to the app. This looks like this will give me the answers I am looking for. On Windows I was able to figure the info out, kind of. Chromebook is Not compatible with the regular login page. The last time I used this app( about 6-8 months ago) I just about Completely F#@cked up my router and wifi settings. I did NOT want to do that again. Thanks again. Harold.
Re: How do I use the Netgear Genie app -Step by Step
Dear Harold,
A Chromebook does run the very same Chrome browser as it's on e.g. Windows. Unclear ot me why you repeat mantra-like that the Chromebook should not be compatible with the "regular" (I'm reading the Web based Genie) login. As the Chrome browser has a very high market share, any related problems would show up here in the Netgear Community.
What problems do you have on working the R6700 Web Genie from a Chromebook resp Chrome Browser?
Chromebook model, ChromeOS Version?
R6700, R6700v2, or R6700v3? R7600[-|v1|v2] Firmware version?
Many modern Chromebooks are supporting the installation and operation of Android Apps in the Stable Channel -> Chrome OS Systems Supporting Android Apps This would allow the installation and running Netgear Genie App (and in case it's a R6700v2 or R6700v3 also the Nighthawk App) right away on select Chromebooks, too.
Should this problem remain, and permitting some useful information can be provided, I'm happy to push this onto some Netgear desks.
Regards,
-Kurt
PS. Working for years on the road with an elderly Acer CB3-111 (no Android support yet), currently on Chrome OS v70 beta (64-bit).
Re: How do I use the Netgear Genie app -Step by Step
OK, First off I have Version 2 of my R6700 Router. I was also very disappointed that this version is Not compatible for open source firmware, although I hear there is a possiblity of Tomato firmware.
Secondly, I Apologize for my seemingly harsh tone earlier. I have just found out that I Can reach my Netgear Genie page for my router. I simply wanted to check to see if I could find a different channel that might give me a faster signal. I Think I can sort out these things on my own.
One last question, would you folks recommend my buying an extended warranty for any further problems I may have? Or.....will the Good folks here at this forum/ community be able to give me a hand with any subsequent issues? Thanks again so much . Harold.
I simply wanted to check to see if I could find a different channel that might give me a faster signal.
Wireless is always a variable target. Start providing more details about the systems where you expect a faster signal. As queried above already. Then about the environment where you want more performance.
One last question, would you folks recommend my buying an extended warranty for any further problems I may have? Or.....will the Good folks here at this forum/ community be able to give me a hand with any subsequent issues? Thanks again so much . Harold.
Re: How do I use the Netgear Genie app -Step by Step
I'm with @schumaku, but I never pay for support. This place is good enough for most issues with Netgear hardware. It is more important to have a decent warranty.
Whatever you do, avoid falling into the trap that has caught some of these poor souls:
Re: How do I use the Netgear Genie app -Step by Step
@Schmuaku , I don't have a warranty anymore. I had the original 90 days and I did not extend this. It would cost like 139.00 for a year. Mmmmmm....I don't know. I am looking for basic support and.... In case I do something Stupid( I have this before) 🙂 , to be able to reach someone at a moments notice to get my wifi/router up and running.
On another note, ( this question might not be appropriate for the community) I am considering changing this router, I have own this one for only a year. I looking to get one that has, or can download firmware for open source to use with my VPN. Thanks again. Harold.
Re: How do I use the Netgear Genie app -Step by Step
I'm with @michaelkenward for the similar reasons - hardware yes, for firmware/software ... not in this device class.
"my VPN" whatever you want to do - again as @michaelkenward mentioned, Netgear has updated the VPN server so it is possible to establish a "calling-home" OpenVPN connection again.
While "Open Source" does sound good, it's even harder to get "just in time" support.
Re: How do I use the Netgear Genie app -Step by Step
As you folks may already to be able to tell, I am Really Not very tech savy. I am mostly a plug it in , setup a couple of things and expect the item( in this case a router) to do whatever is expected it to do. From what I've been able to tell from different posts from this community, this open source update "seems" very complicated and not stable. I looks like if I want to get a router and use open source firmware, I better off getting a different router, like the AC 1900 Nighthawk. Your thoughts? Thanks again, so much. Harold.
I am mostly a plug it in , setup a couple of things and expect the item( in this case a router) to do whatever is expected it to do.
That works in most cases, but it depends on the rest of the network. In particular, the modem in front of the router and what you want to do that is out of the ordinary.
Both get in the way of the simple "plug and pray" approach.
Re: How do I use the Netgear Genie app -Step by Step
Dear My Apologies Again, for going against the rules of this community. I thought as long as I was having a chat with some experienced people I could ask you nice folks whatever I needed to know. I see now thatif I change topics than I need to change my base question. As I do more research for a new or different router I will come back and start a New question. I appreciate all of your help with so many different things. My Thanks, Michael and everyone that has helped.
Re: How do I use the Netgear Genie app -Step by Step
You have every right to change horses in mid stream. But it helps if we all know what the current issue is.
By all means talk about VPNs here, rather then the Apps, but when you do start on a new quest it helps to provide any extra information that can shorten the journey.
Another approach is to start a new conversation, in the right place of course, about your latest concern. Give it a more meaningful title and you may draw in people who know more about the topic and who may not have seen this discussion which, to them, has a misleading subject. People who know about VPNs may be ignorant on Apps, and vice versa.
