Orbi WiFi 7 RBE973
Reply

Is my Nighthawk x10 AD7200 dead???

joeperez
Aspirant

Is my Nighthawk x10 AD7200 dead???

Last night, the area was hit with a nasty lightning storm. All my stuff is surge protected, as evidenced that I still get Internet connection, but ONLY throught the Cable modem/router (My R9000 is connected to the cable modem/router.

 

After the power was restored, I no longer had the Nighthawk connection, but still had the cable modem. When I shut off the R9000 and restart it, some lights flash, the lights labeled 1 through 6 flash ORANGE, and in the end only the two leftmost light are illuminated.

 

I've tried unplugging it several times to reboot it, but the results are the same. I can't image the R9000 was damaged when nothing else was. The R9000 is about 1 1/2 years old, and the manual that came with it was very general, saying just to plug it in and it connects. Any help is appreciated.

 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 5

Accepted Solutions

Re: Is my Nighthawk x10 AD7200 dead???


@joeperez wrote:

....and in the end only the two leftmost light are illuminated.

 


 

What colour are they? It matters. White is good, red or orange is worrying.

View solution in original post

Message 2 of 5

All Replies

Re: Is my Nighthawk x10 AD7200 dead???


@joeperez wrote:

....and in the end only the two leftmost light are illuminated.

 


 

What colour are they? It matters. White is good, red or orange is worrying.

Message 2 of 5
joeperez
Aspirant

Re: Is my Nighthawk x10 AD7200 dead???

They are white.

 

Appreciation to everyone who pondered this. The problem was with the cable provider's modem that I had the X10 connected to. I'm almost pleased that I had this problem because in fixing it, I was reminded that the recent iPhone X I got is 5G capable, and I wasn't connected to the Nighthawk's 5G network.

 

Thanks again.

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 5

Re: Is my Nighthawk x10 AD7200 dead???

Maybe it was down to the order in which things started. I have seen this after a power cut. The modem just connects too late, after the router has kicked in.

 

After a power cut be sure to restart your network in this sequence:

 

  • Turn off and unplug the modem.
  • Turn off the modem router and computers.
  • Plug in the modem and turn it on. Wait 2 minutes.
  • Turn on the modem router and wait 2 minutes.
  • Turn on the computers.

 

Message 4 of 5
joeperez
Aspirant

Re: Is my Nighthawk x10 AD7200 dead???

That was the order of "reboot" that I performed, but apparently didn't leave the cable company's modem unplugged for long enough.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1680 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7