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Latest R7000 firmware update breaks router . Unable to do a reset
Did latest update this morning. Router did not complete update. I can’t do a reset . Appears to be bricked. Is there a way to get back to initial factory firmware?
I tred using the recommended approach to reload the firmware. The TFTP command returns an error message "can't read from local file" . I can ping the router so the setup seems to be OK. I checked the security and sharing and that seems to be OK.
I then downloaded the tftp2.exe file and tried that and I get a different error message "Unable to get response from server". The application goes through its process three times. I can see the light for the ethernet port that the computer is connected flashing as the application continues. When finished, the power light on router is flashing.
Any help would be appreciated.
spopiela wrote:
I tred using the recommended approach to reload the firmware. The TFTP command returns an error message "can't read from local file" . I can ping the router so the setup seems to be OK.
This can happen if the firmware is not where TFTP expects to find it. Check that the path is correct (see below).
I assume that you unpacked the firmware from the zip file.
spopiela wrote:
I then downloaded the tftp2.exe file and tried that and I get a different error message "Unable to get response from server".
You should not need any external software if you have enabled TFTP on your device.
TFTP is not the easiest trick to perform. It might help to find one of those on-line videos that walks you through the process.
It might also help to try to put the router into recovery mode:
- Power off router.
- Press and hold the reset button and power on the router.
- Wait for the router to enter “Upgrade Mode”, about 15 seconds, and release the
reset button. (The power LED become white and blinks steadily.) - The device should then be in tftp recovery mode.
Before you try TFTP, in command-line mode, change to the folder that contains the firmware.Then try TFTP.