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Latest R7000 firmware update breaks router . Unable to do a reset
Did latest update this morning. Router did not complete update. I can’t do a reset . Appears to be bricked. Is there a way to get back to initial factory firmware?
Oh! On the R7800 issue, always check if the issue is the modem or router. My router told me that it had no IP address from the modem. There was no resetting modem and router to correct this. After hours of many troubleshooting tries, I called Comcast( Xfinity) and a great technician connected me to a netgear tech. He asked me to connect the computer to the modem. We connected to Internet. I then reconnected to router and bingo was on the air on Internet. Where is the problem? I’m happy to have a way to fix my problem quickly. I think that there is an interface issue with the R7800 and my modem and/ or Xfinity. Life is too short to deal with this constantly.
Thanks for for all your help. I saved a few bucks on an another router.
spopiela wrote:
Oh! On the R7800 issue, always check if the issue is the modem or router. My router told me that it had no IP address from the modem.
You don't say what the modem is, but as long as it is not a modem/router this sounds like that oldie but goodie. Booting things in the wrong order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.