NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Local wifi network won't appear
Plugged in new router (Netgear Nighthawk AC1750 / model R6700v2) and hooked up to existing Arris DG1670 cable modem. Local wifi network disappeared, not found. Plugged/unplugged, rebooted.
Using 2010 MacBook Pro laptop. Is it too old to work with this router? Is the Arris modem too old or not compatible?
OSX 10.13.4
Manual automaticlly assumes I can connect to my network. I can't. Returning this. I always have problems with Netgear products. Will avoid completely from now on.
6 Replies
> Plugged in new router [...]
Does that mean that you touched it?
https://community.netgear.com/t5/x/x/m-p/1530473
Did you configure the wireless network parameters on the new R6700v2?
> Using 2010 MacBook Pro laptop. Is it too old to work with this router?
> Is the Arris modem too old or not compatible?
No and no, respectively.Does that mean that you touched it?
LEDS are on and white.
Did you configure the wireless network parameters on the new R6700v2?
Can this be done without connecting to Internet? (Using my old router now.) Because that's the problem.
> Can this be done without connecting to Internet? (Using my old router
> now.) Because that's the problem.
Sure. There'd be a serious chicken-and-egg problem otherwise. To
configure your router, you need to connect to your router, not to the
outside world.
Step one: Visit http://netgear.com/support , put in your model
number, and look for Documentation. Get the User Manual. Read. You
might be amazed at the benefits.