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colodesertwind's avatar
colodesertwind
Follower
May 31, 2023

Missing Product Serioal Number on R7000 wifi router

I had to factory reset my R7000 router, and after doing so it is asking me to change my admin password, but is asking for my product serial number.   It appears my product label has long since fallen off.    Is there any other way to recover my S/N so I can reconfigure my router?

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  • FURRYe38's avatar
    FURRYe38
    Guru
    May 31, 2023

    BE sure to clear the browser cache, then factory reset the router by pressing the reset button for 10 seconds then release. Use a wired PC and web browser to navigate to 192.168.1.1 and walk thru the setup wizard. Select the Don't have a mobile device link near the bottom of the first setup screen. Use MS Edge or Firefox browsers.