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Dashyy's avatar
Dashyy
Aspirant
Jan 19, 2023

Netgear AC1750

My internet went out while I was away on business, I came home paid my bill but now my bills is paid but my netgear won’t access internet now. Any ideas?

4 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 19, 2023

    What model# is the router you have? 

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

    • Dashyy's avatar
      Dashyy
      Aspirant
      Jan 19, 2023
      I have done all the above, right now it shows left to right 1 solid green then 2 green blinking, means it’s trying to connect but I’m not sure why it won’t
      • michaelkenward's avatar
        michaelkenward
        Guru
        Jan 20, 2023
        Dashyy wrote:
        I have done all the above, right now it shows left to right 1 solid green then 2 green blinking, means it’s trying to connect but I’m not sure why it won’t

        What is your modem and has it connected to the Internet?

         

        If the modem won't connect, the router can't either.

         

        Have you fed the router with the login details for your ISP again?