Orbi WiFi 7 RBE973
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Netgear Genie : Every log in = password recovery

zambeezi
Tutor

Netgear Genie : Every log in = password recovery

EVERYTIME I log in I have to use password recovery... My username and password is correct. I log in... password recovery. Log in 10 minutes later.... password recovery! I bought the router yesterday and at this rate it's going back!
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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zambeezi
Tutor

Re: Netgear Genie : Every log in = password recovery

You have to disable password recovery... really stupid!

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antinode
Guru

Re: Netgear Genie : Every log in = password recovery

> EVERYTIME I log in I have to use password recovery...

   Have you tried setting the password again?

Message 2 of 5
zambeezi
Tutor

Re: Netgear Genie : Every log in = password recovery

Hi, I've used the same details as used when I 1st got the router. I have used various new username/password combinations and been resetting the router more times than I should. All customer service is advicing is to reset the router and go through setup again and again until the issue is fixed.

TBH this is why I flashed DD-WRT the day I bought it (3 months ago). I came back to netgear firmware to see if anythings changed... does not look like it.

 

Message 3 of 5
zambeezi
Tutor

Re: Netgear Genie : Every log in = password recovery

I am using a Mac Book and Safari... not going to install other browsers just to log in to a router.

Message 4 of 5
zambeezi
Tutor

Re: Netgear Genie : Every log in = password recovery

You have to disable password recovery... really stupid!

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