Netgear R6700v3 stop broadcasting 5Ghz SSID

[JRS_4]

The 5 Ghz SSID suddenly disappeared a couple of days ago.  Here is what I have done.

1. Rebooted device
2. Toggled the 5Ghz broadcast on and off in Advanced > Wireless Setup
3. Tried different channels for the 5Ghz signal
4. Updated the firmware - V1.04.120-10.0.91
5. Factory Reset and re-configure router
6. My devices do have 5G capability.

Unfortunately, it is no longer in warranty. Purchased it back in 08-2020.

Thank you for your assistance,

JRS_4

[DarrenM · Accepted solution]

Hello JRS_4

You could try to roll the firmware back to older firmware to see if that is causing the issue. Here is a guide on how manually load firmware to the unit. https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router . If that does not work it could be the 5ghz network has failed altogether.

https://www.netgear.com/support/product/R6700v3.aspx#ReadySHARE%20Printer%20Utility%20Version%203.1%...)

DarrenM

[DarrenM · Accepted solution]

Hello JRS_4

You could try to roll the firmware back to older firmware to see if that is causing the issue. Here is a guide on how manually load firmware to the unit. https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router . If that does not work it could be the 5ghz network has failed altogether.

https://www.netgear.com/support/product/R6700v3.aspx#ReadySHARE%20Printer%20Utility%20Version%203.1%...)

DarrenM

[JRS_4]

Thanks Darren.  I switched to an earlier firmware.  No success.  I switched it back to the most current firmware.  5G showed up and actually connected.  Once I started walking away from the router (about 20 ft), it disconnected and disappeared.   Unfortunately, warranty is out.  I've had it for 16 months.  Any other ideas?