Netgear R7000 External Hard Drive Issue

Hi everyone,

I have the Netgear R7000 Nighthawk and I'm trying to connect a Western Digital My Book 4TB 2.5 USB 3.0 External Hard Drive (WDBBGB0040HBK-NESN). I am having great trouble. I essentially cannot get it to appear on my network at all, or able to find the hard drive on my computer.

I'm using a Macbook Pro 15" running the latest OS. I have no trouble accessing and using a WD My Book Live which I have connected via ethernet into the hard drive.

I have tried plugging it into both the USB 3.0 on the front and 2.0 on the back. I have tried messing around with the ready share settings. Nothing works. I have tried reformatting the hard drive from ExFAT to Mac OS Extended. Does not work.

Can anyone please help me?

Thanks so much in advance!

Troubleshooting

mocolo
May 31, 2017
Hi James,

I figured out a solution right after I posted the message to the forum, so I didn't try the method you sent. What ended up working for me was that I reformatted the external hard drive from ExFAT to NTFS. As soon as I did that, I had no problem plugging it into the USB 3.0 port and accessing the drive via ready share.

3 Replies

JamesGL
Master
May 26, 2017
Hi mocolo,

Will the router detects the drive? Can you see it on the UI under ReadyShare? If yes, try this KB.

https://kb.netgear.com/19948/Map-to-a-ReadySHARE-Drive-in-OS-X-with-Auto-Reconnect-after-Reboot
- JamesGL
  Master
  May 30, 2017
  Hi mocolo,
  
  We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
  - mocolo
    Aspirant
    May 31, 2017
    Hi James,
    
    I figured out a solution right after I posted the message to the forum, so I didn't try the method you sent. What ended up working for me was that I reformatted the external hard drive from ExFAT to NTFS. As soon as I did that, I had no problem plugging it into the USB 3.0 port and accessing the drive via ready share.

Forum Discussion

Netgear R7000 External Hard Drive Issue