Orbi WiFi 7 RBE973
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Netgear r9000 will not retain configuration

njebudalla
Aspirant

Netgear r9000 will not retain configuration

I have an R9000 that will not retain configuration if powered off.  For example, if the electricity cuts, when I am unable to connect to the wifi, and I try to log into the gui, it's completely reset and awaiting config, security question selection and all - the Out of Box Experience is presented all anew.    It will retain config so long as it remains powered but loses it every time once power is disconnected.  Any tips are appreciated.  

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 4
plemans
Guru

Re: Netgear r9000 will not retain configuration

what firmware version are you on?

Message 2 of 4
njebudalla
Aspirant

Re: Netgear r9000 will not retain configuration

Thanks for your reply.

 

Router Firmware Version
V1.0.3.6

 

I have tried to change version without success.  It still manifests the same problem of not retaining configuration.

Message 3 of 4
FURRYe38
Guru

Re: Netgear r9000 will not retain configuration

How are you updating FW? 

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router?_ga=2.207276...

 

Your using older FW. Maybe new FW will fix this...

Message 4 of 4
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