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Forum Discussion
FURRYe38
Apr 18, 2022Guru
New - R7900P/R7960P/R8000P Firmware Version 1.4.3.88 Released
Security Fixes: 04/13/2022
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security
Download Link:
R7900P:
...
PapaWoof
Apr 21, 2022Star
Everything was good for about 36 hours and then I started having connectivity drops. My one software I use for work keeps reporting no internet connection. I have to change to a different connection or repair. It's bizarre. I loaded the new .88 firmware and did a full factory reset and started fresh. Still having issues.
FURRYe38
Apr 21, 2022Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are you wired or wireless connected when you see this?
PapaWoof wrote:
Everything was good for about 36 hours and then I started having connectivity drops. My one software I use for work keeps reporting no internet connection. I have to change to a different connection or repair. It's bizarre. I loaded the new .88 firmware and did a full factory reset and started fresh. Still having issues.
- PapaWoofApr 22, 2022Star
It's a Spectrum Technicolor Model E31T2V1
I have had to go back to my DGND4000 as it has zero issues with it and runs perfectly stable
I have tried both wired and wireless and have the same issues
- FURRYe38Apr 22, 2022Guru
Does the internet LED on the R8000P show as amber when this happens?
That model modem is not the best modem.
What is the CAT# LAN cable between the modem and router? CAT6 is recommended.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
PapaWoof wrote:
It's a Spectrum Technicolor Model E31T2V1
I have had to go back to my DGND4000 as it has zero issues with it and runs perfectly stable
I have tried both wired and wireless and have the same issues
- PapaWoofApr 22, 2022Star
Does the internet LED on the R8000P show as amber when this happens? nope showing solid
That model modem is not the best modem. The netgear or the cable?
What is the CAT# LAN cable between the modem and router? CAT6 is recommended. it's Cat 6 shielded (I'm in IT)
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly. The have checked everything and when wired into it there is no issuse
Be sure there are no coax cable line splitters in the between the modem and ISP service box. Solid run of cable
Be sure your using good quality RG6 coax cable up to the modem. Yes it's the best possible
Be sure to power OFF the modem for 1 minute then back ON. I have done this along with every other possibility
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Mod...
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I have tried every possible combination
Any Wifi Neighbors near by? If so, how many? Closest is a block awayI have spent hours and hours and hours over the last months trying to resolve this and nothing seems to help