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Forum Discussion
New - R7900P/R7960P/R8000P Firmware Version 1.4.3.88 Released
Security Fixes: 04/13/2022
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security
Download Link:
R7900P:
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Did any prior version of FW work with this router?
PapaWoof wrote:
Does the internet LED on the R8000P show as amber when this happens? nope showing solid
That model modem is not the best modem. The netgear or the cable?
What is the CAT# LAN cable between the modem and router? CAT6 is recommended. it's Cat 6 shielded (I'm in IT)
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly. The have checked everything and when wired into it there is no issuse
Be sure there are no coax cable line splitters in the between the modem and ISP service box. Solid run of cable
Be sure your using good quality RG6 coax cable up to the modem. Yes it's the best possible
Be sure to power OFF the modem for 1 minute then back ON. I have done this along with every other possibility
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Mod...
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I have tried every possible combination
Any Wifi Neighbors near by? If so, how many? Closest is a block away
I have spent hours and hours and hours over the last months trying to resolve this and nothing seems to help
Yes But I don't remember which one it was. I have pretty much tried all of them and still getting the same issue
Well if most FW versions are not working, it might be that the router HW is just bad too. Not sure how long you have had this unit for. Something you might contact NG support about and see if you have any RMA options.
Another idea would be to take it to a different location to see if the problem follows or not...
PapaWoof wrote:
Yes But I don't remember which one it was. I have pretty much tried all of them and still getting the same issue