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Re: New - R8000 Firmware Version 1.0.4.84 Released

FURRYe38
Guru

Re: New - R8000 Firmware Version 1.0.4.84 Released

👍

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 51 of 58
DMP11400
Tutor

Re: New - R8000 Firmware Version 1.0.4.84 Released

I can't believe that there are still issues outstanding with this router. I will never buy another Netgear product. I rolled back my firmware to a version that works and have been watching the progress of other folks with issues. There hasn't been much, but a lot of folks have struggled.

 

It's been over a year since the DNS issues appeared and Netgear has not fixed a problem they have caused and on top of it all make you pay for help for a problem they caused. Did I read that support is ending for this router? Ending, you've got to be kidding. I wrote to an officer of this company inquiring why the lack of support for this router when folks were having problems. You know what I got back????? Nothing. What a surprise. This was just an awful experience with a company of this longevity and a company of this size...just disgraceful.

Message 52 of 58
bitwave
Guide

Re: New - R8000 Firmware Version 1.0.4.84 Released

I agree!!! 

 

I purchased the R8000 refurbished fully aware the support expired long ago however I did not expect the firmware to be so riddled with bugs.

 

Message 53 of 58
profzoom
Initiate

Re: New - R8000 Firmware Version 1.0.4.84 Released

My gear R8000, 3 Extenders and numerous older netgear products I have used in the past. This is my 3rd Nighthawk I have purchased and worked good in 2020 after numerous Firmware upgrades (security purposes) it has stopped performing as intended. DNS issues, and WI-FI dropping and needing to be rebooted constantly. Wired connections work just fine. This will be my last Netgear purchase unless they can release a firmware that fixes the issues. I have reverted back to 1.0.4.6x firmware now.

Message 54 of 58
JOeHowski
Aspirant

Re: New - R8000 Firmware Version 1.0.4.84 Released

BUG: If you go into  Web Services Management and check the box   "Always Use HTTPS to Access Router", you will be locked out of your router via the LAN ports. You will be routed to the   https://www.netgear.com/home/services/routerlogincom/  page. Then you can't log into the router's IP address, which is dumb.

 

The nighthawk app is useless; it gives no clues on how to log into the control panel and is simplistic for an actual management panel.

 

WORKAROUND:  Log in via wifi to   Web address: www.routerlogin.net or www.routerlogin.com  and log in as usual. Then reverse the setting to restore functionality.

 

I find it incredible that  I can't submit a bug report directly to  NETGEAR; so dumb and unprofessional.

 

BUG REPORT for R8000 update Firmware Version V1.0.4.84_10.1.84 as of 15/11/2022

 

Regards 

Joe.

Message 55 of 58
FURRYe38
Guru

Re: New - R8000 Firmware Version 1.0.4.84 Released

What do you mean by "you will be locked out of your router via the LAN ports. You will be routed to the https://www.netgear.com/home/services/routerlogincom/ page" ? You don't get any internet services thru the lan ports? 


@JOeHowski wrote:

BUG: If you go into  Web Services Management and check the box   "Always Use HTTPS to Access Router", you will be locked out of your router via the LAN ports. You will be routed to the   https://www.netgear.com/home/services/routerlogincom/  page. Then you can't log into the router's IP address, which is dumb.

 

The nighthawk app is useless; it gives no clues on how to log into the control panel and is simplistic for an actual management panel.

 

WORKAROUND:  Log in via wifi to   Web address: www.routerlogin.net or www.routerlogin.com  and log in as usual. Then reverse the setting to restore functionality.

 

I find it incredible that  I can't submit a bug report directly to  NETGEAR; so dumb and unprofessional.

 

BUG REPORT for R8000 update Firmware Version V1.0.4.84_10.1.84 as of 15/11/2022

 

Regards 

Joe.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 56 of 58
JOeHowski
Aspirant

Re: New - R8000 Firmware Version 1.0.4.84 Released

What do you mean by "you will be locked out of your router via the LAN ports. You will be routed to the https://www.netgear.com/home/services/routerlogincom/ page" ? You don't get any internet services thru the lan ports? 

 

Lan ports are also known as "wired devices". typically labelled LAN 1 , LAN 2 , LAN 3 , LAN 4

 

So let me spell it out, the connection is via a wired PC (LAN) to your router R8000 control panel, and you decide to activate an HTTPS  reconnection to the router by selecting the HTTPS check box.  The idea is that the connection is private between the pc and router.

As soon as you do that, the router disconnects your connection via the pc and asks you to log in again, which is expected behaviour.  Except when you go to log in,  in my case https://10.0.0.1  you are redirected to    https://www.netgear.com/home/services/routerlogincom/ page, which is the NetGear website.  That redirection is wrong!

 

Now if you follow any of the advice on the website at "https://kb.netgear.com/27199/I-can-t-access-my-router-what-do-I-do", most of it doesn't work and is a waste of time.  

 

Now instead, you type in https://10.0.0.1  via wifi, and you go to the normal login page, which allows you to access the normal router functionality.

 

Now I've clearly identified the bug and described how it is recreated.

 

 

Message 57 of 58
FURRYe38
Guru

Re: New - R8000 Firmware Version 1.0.4.84 Released

Thanks for the details. I'll pass this along to NG for review. For now, don't use that HTTPS feature. It's not needed IMO. It's only for use with the routers web page. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 58 of 58
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