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Forum Discussion
dabears
Mar 09, 2017Star
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
- Mar 13, 2017
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
Loudog2
Dec 12, 2017Apprentice
I’m getting disconnects about once a week now. Sometimes just Wi-Fi with the antenna lights out. But now it’s everything including wired devices. Only gets resolve by a power reset. This is my 3rd netgear router in a row that seems to go to crap after about a year.
- schumakuDec 12, 2017Guru
I’m getting disconnects about once a week now. Sometimes just Wi-Fi with the antenna lights out. But now it’s everything including wired devices. Only gets resolve by a power reset. This is my 3rd netgear router in a row that seems to go to crap after about a year.
What do you mean by "just Wi-Fi with the antenna lights out"?
Are you referring to the lights on the actual antenna or the WiFi LEDs? The Antenna LED are (to my knoledge) hard wired to some internal power. If certain lights are not lit even after factory reset, then it's already considered faulty hardware.
Get it replaced as long as it is under warranty.
- Loudog2Dec 13, 2017Apprentice
Yes sometimes the antenna lights are out when Wi-Fi is gone but the hard wired devices still work. It’s going bye bye as soon as I can get to the store to get rid of it.