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Re: Nighthawk R7000 - Missing Band

RAE1973
Aspirant

Nighthawk R7000 - Missing Band

My Nighthawk has been a fabulous router ever since I purchased it several years ago. As of late however i noticed that when searching for wifi connections only my 2.4 ghz appears. The 5GHZ no longer appears when you click on the network & Internet seach icon in the lower right hand corner of my windows 10 PC. Any idea why the 5GHZ would all of a sudden disappear? I have about 10 choices for wifi connections, (all my neighbors), but my own 5GHZ is no longer listed.

Model: R7000|AC1900 Smart WIFI Router
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microchip8
Master

Re: Nighthawk R7000 - Missing Band

Did you login into the router to see if the 5 GHz band is enabled? 

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RAE1973
Aspirant

Re: Nighthawk R7000 - Missing Band

Thanks, it seems that I had applied "SmartConnect" and the router searched for the best band to use all the time. Thus the 5GHZ band was not appearing in my list of wifi connections. After unchecking "SmartConnect" the 5 GHZ band now appears in my list of available wifi connections. So, now my question is it appears 9 out of 10 devices in my home connect to the 2.4 GHZ and the 5 GHZ is hardly used by any of them when I am in "SmartConnect" mode. Should I leave it in SmartConnect mode? Is tghere any reason for me to choose which band I use since the router chooses the best connection when in SmartConnect mode?

Model: R7000|AC1900 Smart WIFI Router
Message 3 of 5

Re: Nighthawk R7000 - Missing Band


@RAE1973 wrote:

So, now my question is it appears 9 out of 10 devices in my home connect to the 2.4 GHZ and the 5 GHZ is hardly used by any of them when I am in "SmartConnect" mode.


If a device cannot use 5 GHz wifi it will not see it and will simply connect to the 2.4 GHz source.

 


@RAE1973 wrote:

Is tghere any reason for me to choose which band I use since the router chooses the best connection when in SmartConnect mode?


Your call. Wifi clients are usually smart enough to go for the best signal they can use.

 

This means that you don't have to mess around picking a wifi band.

 

The only time when it can help to have separate SSIDs for 2.4 GHz and the 5 GHz is when you are trying to set up a crummy IoT device whose makers aren't smart enough to design an installation app that falls over when trying to use a 5 GHz connection to install a device on 2.4 GHz. In those circumstances temporarily turning off the 5 GHz SSID can be a solution.

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 5
RAE1973
Aspirant

Re: Nighthawk R7000 - Missing Band

Thanks so much, appreciate the help and advice

Model: R7000|AC1900 Smart WIFI Router
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