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Nighthawk R7000 Problems
need some help here and i wanted to turn to the community. i've gone through the posts and it seems like this router just isn't very good, but i wanted to check to see if i'm doing anything wrong.
ever since this covid business, my wife and i are home and the problems with my router are getting ridiculous. for some reason, my nighthawk just stops working and i either have to reconnect from my computer(s), or power down/up the router. this happens at least once a day. my computer will no longer be connected and i have to reconnect. and other times i have to reboot the router. same with other devices connected to it, like my roku.
what things can i look into to fix? is running dual-band a problem? are there are any settings i should look to update or adjust?
i updated the firmware when the update was available. i've noticed a lot of negative feedback from the last version--88 i believe. i'm running my router dual-band with both 5mgz and 2.4 mgz. i do not have a guest network running.
one thing i noticed when i was originally troubleshooting was that ntp was not turned on and i did turn that on. seems like a minor thing but i made sure that this worked right.
should i downgrade my firmware? i've read that there is a stable previous version before 88.
should i just get a new router? it seems ridiculous that my wi-fi router is going out...in 2020. sure i've had this a couple years at least so it's not exactly brand new, but come on, is this something that i should really have to be dealing with?
thoughts and any advice on troubleshooting would be greatly appreciated. i'm not happy right now, and am about to just go out and buy an eero system.
firmware version is:
V1.0.11.100_10.2.100
thank you for future replies, in advance.
here's a screenshot of my settings. i've obfuscated the network names and passwords of course.
11 Replies
- Im in the same boat.. within the last few days my router has started to act up disconnecting all devices.. first time i rebooted both the modem and the router... In a few mins everything came back up... Over the next few days it continued to disconnect all devices.. i run a constant ping from my windows device to the router and when it goes down the router stops replying .. it starts to reply again a few minutes later when the router comes back up... I dont know if its crashing and rebooting or what... Firmware says it is also up to date v1.0.10.90... Definitely annoying..
> [...] i've noticed a lot of negative feedback from the last
> version--88 i believe. [...]It was not widely acclaimed.
> [...] Firmware says it is also up to date v1.0.10.90... [...]
V1.0.10.90_10.2.90 was withdrawn within about one day of its
publication. V1.0.9.88_10.2.88 has been inciting complaints since its
publication.A quick Web or forum search for either might find any number of
complaints. The current consensus seems to be that V1.0.9.42_10.2.44 is
a better bet.https://community.netgear.com/t5/x/x/m-p/1834217
I haven't noticed a consensus yet on V1.0.11.100_10.2.100, but I
would not bet on it (or any other Netgear router firmware).- Yah im one of those n00bs that posts firsts searches later... I did browse some forums after this post and noticed some gripes about some of the latest firmware.. I am not to sure why I couldnt update through the router passed v1.0.10.90... ive done a manual install of the v1.0.11.100 and will give that one a shot.. it says they addressed an issue where memory full errors we causing the router to crash.. cross fingers this one works a little better.. i also disabled automatic firmware updates... Ill take control of those from now on :). Thank you for the response!
here's what i'm going to try for now, and just documenting to see if this helps.
i'm turning off smart connect and the 2.4 ghz network and just going with the 5ghz network.
hoping that by taking things away, stability will improve.
like i said previously, on the 100 firmware version and no guest network enabled. i don't have any qos turned on either, or anything like parental controls. doubt either of those things hurt, but again, i don't know what to look at so i'm just laying everything out.
- Crashed again a few minutes ago.. guess the 1.0.11.100 isnt happy either... Going to try and find an older firmware version and see what happens..
JG08 diavolos antinode So JG08, what's the latest?
You know, the one thing I've not seen mentioned in any thread regarding 5ghz WiFi dropouts, is the fact that WiFi power standards do differ between countries. Clearly this Netgear Community is pretty exclusively USA centric, i.e. by comparison, there doesn't seem to be anywhere near the same level of input from UK or European users. The fact is, TX power on WiFi does vary from Country to Country and I'm beginning to wonder if this is part of the problem with the R7000 AC1900.
There is no option to change the TX power on the R7000, well at least I don't have that option. If it was an option previously available in a different firmware, I have no idea. So what about altering the Region on your router instead? So obviously if you are in the USA, try altering your region to Europe and see if that has an effect. It could be, that although there is no option to change TX power as a feature on the R7000, perhaps the TX power standards are 'hidden' within the router region settings and are auto applied when a particular region is selected?
This is obviously just out loud thinking on my part, but might be worth a shot to see if it has any effect on WiFi. It still strikes me as bloody odd that here in the UK, I'm not having any issues and yet across the Pond there appear to be constant issues with 5ghz WiFi band. My question is, why?