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Forum Discussion
diavolos
Apr 24, 2020Guide
Nighthawk R7000 Problems
need some help here and i wanted to turn to the community. i've gone through the posts and it seems like this router just isn't very good, but i wanted to check to see if i'm doing anything wrong. ...
- Apr 28, 2020
here's a screenshot of my settings. i've obfuscated the network names and passwords of course.
JG08
Apr 25, 2020Tutor
Im in the same boat.. within the last few days my router has started to act up disconnecting all devices.. first time i rebooted both the modem and the router... In a few mins everything came back up... Over the next few days it continued to disconnect all devices.. i run a constant ping from my windows device to the router and when it goes down the router stops replying .. it starts to reply again a few minutes later when the router comes back up... I dont know if its crashing and rebooting or what... Firmware says it is also up to date v1.0.10.90... Definitely annoying..
- antinodeApr 25, 2020Guru
> [...] i've noticed a lot of negative feedback from the last
> version--88 i believe. [...]It was not widely acclaimed.
> [...] Firmware says it is also up to date v1.0.10.90... [...]
V1.0.10.90_10.2.90 was withdrawn within about one day of its
publication. V1.0.9.88_10.2.88 has been inciting complaints since its
publication.A quick Web or forum search for either might find any number of
complaints. The current consensus seems to be that V1.0.9.42_10.2.44 is
a better bet.https://community.netgear.com/t5/x/x/m-p/1834217
I haven't noticed a consensus yet on V1.0.11.100_10.2.100, but I
would not bet on it (or any other Netgear router firmware).- JG08Apr 25, 2020TutorYah im one of those n00bs that posts firsts searches later... I did browse some forums after this post and noticed some gripes about some of the latest firmware.. I am not to sure why I couldnt update through the router passed v1.0.10.90... ive done a manual install of the v1.0.11.100 and will give that one a shot.. it says they addressed an issue where memory full errors we causing the router to crash.. cross fingers this one works a little better.. i also disabled automatic firmware updates... Ill take control of those from now on :). Thank you for the response!
- Portwey84Apr 25, 2020Virtuoso
JG08 diavolos To be honest, this whole firmware update business with the R7000 AC1900 seems to be an issue that seemingly hasn't been resolved for at least the last two years when v.42 was/is apparently the only firmware that many users of the R7000 seem to advocate and trust. Would I personally rollback to a 2+ year old firmware on my own router? absolutely not because v.42 predated my router manufacture date (1st March 2019). V.42 might also have security holes that would expose my router to outside influences. What other users choose to do however, is their choice.
I purchased my R7000 unit at the begining of February 2020 with v.64 loaded out of the box and joined the Netgear Community to read of all of these issues and wondered maybe what I'd let myself in for. But the 'issues' never materialised, i.e. no dropping 5ghz WiFi. I made some immediate tweaks, the main one being disabling auto update. I've also disabled UPnP and router logging. Unfortunately, I'm unable to disable WPS which to me seems ridiculous that Netgear don't allow users to do.
Almost 2 months to the day from purchase, v1.0.11.100 hit Netgear's download page and so I upgraded the firmware from v.64. Three weeks in on the new firmware and still no problems, no issues whatsoever. I'm in the UK and I use a Draytek Vigor 130k modem. My ISP fibre package is 37mbps down and 9mbps up. I have absolutely no experience of the mega download speeds I often read of users here are on and nor will I probably for several years to come as cable just isn't offered in my locale.
So I'm wondering, what is so different about my one year old router that it isn't affected by random dropouts umpteen times a day without reason? I genuinely cannot answer that question. My Wife and I have been on lockdown at home now for 5 weeks and she works from home 5 days a week without interruption. My laptop is connected to 5ghz WiFi for up to 16 hours a day without dropouts. We watch our TV through a ROKU+ streaming stick on the 5ghz band for several hours a day, again, no dropouts. Our cell phones are connected via 5ghz band, I have Guest networks set up with no problems. Maybe, I'm just lucky?
It just seems that this issue with 5ghz WiFi is just going to keep on going. I wonder though just how many R7000 users have actually taken their issue to Netgear directly and complained? I tell you what though, if my router does start giving me problems, I won't keep it, I'll just dump it and move on to another brand.
- xusnlivin2May 20, 2020Aspirant
New FW frequently drops between the 2.4 and 5 GHz freqs (mainly the 5ghz) multiple times throughout the day. The disconnected occurs for about a minute and then reconnects about a minute later. No reboot required, but the disconnects are annoying.
I flashed DD-WRT on the router and checked that out. No wireless issues while on DD-WRT. Switcvhed back to the Netgear FW because DD-WRT does not support my internet connection speed and seems to be limited.
The new FW still has issues from what I have experienced.