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Forum Discussion

CaJazzman's avatar
Jan 10, 2016
Solved

Nighthawk R7500 keeps soft rebooting everyday around the same time.

I used to have a netgear wireless N 150 WNR 1000 v2 router and it was soft rebooting every day around the same time. So, I thought and was told I needed a new router. So, I went out and bought a Netgear X4 R7500 Nighthawk, which was easy to setup. I, re-formatted my computer, with Windows 10, knowing that it was a fresh and clean pc, and everything works great, then, it also began to soft reboot everyday around the same time as the older router. I've had Comcast out a couple of times, and they tested their side and everything was working great.

So, why and what can I do, about my router from soft re-booting everyday? I've read that, I'm not alone with this issue. Also, I know since I reformatted, there is NO MALWARE, on my pc. :smileysad:

  • LeeH's avatar
    LeeH
    Jan 18, 2016

    I use an UPS with mine and my entertainment center to ensure it stays up during a power outage. 

4 Replies

    • JamesGL's avatar
      JamesGL
      Master

      When you say soft reboot do you mean the router turns off and on or is it the connection drops? If the connection drops, same with the previous router, connect a computer directly to the modem and observe if connection is stable.

    • Not sure about the power dropping off, but since I see a couple of the flashing lights to go from white to orange, that maybe be why. Ho would I fix this?
      • LeeH's avatar
        LeeH
        Prodigy

        I use an UPS with mine and my entertainment center to ensure it stays up during a power outage.