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Nighthawk R7960P-NAS100 slow start-up
Since I first purchased and installed my R7960P-NAS100 Nighthawk X65 ac3600, (about 3 months ago) I’ve encountered a delay in my internet every time I wake my system up from sleep state. It can take between 5-10 minutes before I begin receiving internet activity. Wi-Fi is also affected during this time frame. Here is my current set up:
My modem is a netgear N600 wi-fi cable modem. I’ve disabled Wi-Fi so it would not interfere with the signal from the nighthawk Wi-Fi router. From there I run CAT7 to my Wi-Fi router, then back to my PC.
Troubleshooting steps taken: contacted ISP provider and no issue was found from their end. Swapped from aggregate port to non-aggregate port. Also, dynamic QoS is by default, disabled. Current firmware is V1.4.1.44_1.3.5. What is causing this delay because I did not have this issue before; I could just wake my system up and go online right away. The only change made was setting up this wifi router, which is when this slow start-up began and continues. It is still under warrenty so tech support is my next option.
so you're running a N600 cable modem/router combo device (model #?) and the R7960P?
Are they both in router mode?
I get you turned off wifi and the N600 but if you didn't put it in modem mode, you're running in a double nat. That can cause some slow downs.
https://kb.netgear.com/30186/What-is-Double-NAT
Edit: Sorry-its early. posted this before I could see the rest of the conversation
7 Replies
> My modem is a netgear N600 wi-fi cable modem. [...]
"wi-fi" implies modem+router, not simply "modem". What's its actual
model number? C3700? C3700v2? Other? Look at the product label.> [...] I've disabled Wi-Fi [...]
That's not enough to stop it from being a router, and you don't want
two routers.Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Look for
some topic like "Change the Router Mode". Selecting "Router Mode: No"
should make it a modem-only.> [...] The only change made was setting up this wifi router, [...]
Giving you two cascaded routers, not one router, which might cause a
problem like this.
> [...] It is still under warrenty so tech support is my next option.If it's free, ...
antinode wrote:> My modem is a netgear N600 wi-fi cable modem. [...]
"wi-fi" implies modem+router, not simply "modem". What's its actual
model number? C3700? C3700v2? Other? Look at the product label.>It's a C3700-NAS 100
> [...] I've disabled Wi-Fi [...]
That's not enough to stop it from being a router, and you don't want
two routers.>Good to know.
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Look for
some topic like "Change the Router Mode". Selecting "Router Mode: No"
should make it a modem-only.>I did this before, but I'll give this a try once again. When I changed C3700 setting to modem-only, I was not able to log back into the modem to revrt the settings so I figured I had "broke" my router and had to do a facotry reset. If this is suppose to happen, then I'll continue forward. It will be a couple of days to determine if issue persists. I'll reply then.
Thanks for the assist.
> It's a C3700-NAS 100
That sounds like a C3700[v1].
> [...] When I changed C3700 setting to modem-only, I was not able to
> log back into the modem to revrt the settings so I figured I had "broke"
> my router and had to do a facotry reset. [...]"not able" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
I lack experience with cable-TV stuff, so I know nothing, but, with
the modem+router router disabled, I'd expect "routerlogin.XXX" names (a
router feature) to fail, along with the usual modem+router IP address,
"192.168.0.1". However, I'd expect the usual DOCSIS (modem) access
address, "192.168.100.1" to work. Otherwise, you might need a settings
reset to restore access to the C3700 management web site.
so you're running a N600 cable modem/router combo device (model #?) and the R7960P?
Are they both in router mode?
I get you turned off wifi and the N600 but if you didn't put it in modem mode, you're running in a double nat. That can cause some slow downs.
https://kb.netgear.com/30186/What-is-Double-NAT
Edit: Sorry-its early. posted this before I could see the rest of the conversation