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Nighthawk X6 R8000 2.4ghz won't broadcast

Chefdaddy
Aspirant

Nighthawk X6 R8000 2.4ghz won't broadcast

Firmware: V1.0.4.84_10.1.84

OS: Linux Mint

 

While I was out of town, my printer disconnected from the wifi. The printer is fine, it picks up other SSIDs, but my router is no longer broadcasting the 2.4ghz connection. 5g connections are fine. I've tried changing the channels to 1, 6, and 11. I've also tried disabling BEAMFORMING (I read about it in another forum somewhere). Nothing seems to be working, can't get the 2.4 signal anywhere.

 

The 2.4ghz light flashes white on the router. I've reset, restarted, and pet the router and gave it positive words of affirmation. Nothing seems to work.

 

I would consider myself a tech-medium savvy person. But I follow instructions well, so there's that. Thanks for any help, I really need my printer back online!

Message 1 of 10

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Chefdaddy
Aspirant

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

I gave up and bought a new router. Thanks for helping though, much appreciated

View solution in original post

Message 9 of 10

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FURRYe38
Guru

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

Try this, press the reset button for 10 seconds then release. After all LEDS turn OFF and the power LED turns ON, pull the power plug from the wall out let for 1 minute. Press the power button in back so thats it's in the OFF position. Then after 1 minute, plug in the power adapter then turn ON the router in back. 

 

When the router is ready, walk thru the setup wizard using a wired PC and web browser at 192.168.1.1 and complete the setup wizard process. 

Message 2 of 10
Chefdaddy
Aspirant

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

Thanks for writing. I did those steps and I think the 2.4ghz is now sort of visible, but the signal is so weak, the printer cannot pick it up. The router and printer are practically beside one another.

Message 3 of 10
FURRYe38
Guru

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

How long have you had the router for? 

How are you determining the single is weak? 

 

 

Message 4 of 10
Chefdaddy
Aspirant

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

I've had the router for about 1.5 years. It was a renewed one from Amazon.

The signal shows up sometimes on my phone's wifi list with 1 bar. Sometimes I can connect to it, sometimes it disappears before it has time to connect.

Message 5 of 10
FURRYe38
Guru

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

What brand and model is the phone? 

Does this happen with other wifi devices on the 2.4Ghz radio?

Do you have Smart Connect disable? 

Using channel 1, 6 or 11 on 2.4Ghz same thing happens? 

Do you have Enable WMM and beamforming and MIMO enabled and 40Mhz only selected Under Advanced Tab/Advanced Settings/Wireless Settings

Message 6 of 10
Chefdaddy
Aspirant

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

What brand and model is the phone?
- Happens across multiple models (Samsungs, Honor)

Does this happen with other wifi devices on the 2.4Ghz radio?
- Don't have any other devices on the 2.4. Only laptops connected to the 5ghz.

Do you have Smart Connect disable? 

- Yes

Using channel 1, 6 or 11 on 2.4Ghz same thing happens? 
- Yes

Do you have Enable WMM and beamforming and MIMO enabled and 40Mhz only selected Under Advanced Tab/Advanced Settings/Wireless Settings
- Yes WMM (YES QoS)

- Yes Beamforming

- No MIMO - don't think my printer or my phones are compatible and can't find the setting on my router admin portal

- I unselected 20/40 mhz coexistence

Message 7 of 10
FURRYe38
Guru

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

Possible the radio maybe going bad...

Message 8 of 10
Chefdaddy
Aspirant

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

I gave up and bought a new router. Thanks for helping though, much appreciated

Message 9 of 10
FURRYe38
Guru

Re: Nighthawk X6 R8000 2.4ghz won't broadcast

Cooling: Its recommended to install a USB laptop cooler under the router for 24/4 cooling. Helps keep the router cool and helps avoid heat damage to the electronics.

 

Enjoy.

Message 10 of 10
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