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Nighthawk X6S R7900P authentication email incorrect.
I have a Nighthawk X6S R7900P and the authentication email displays the wrong email. My free support has ended and I cannot find anywhere to change the email to the correct email.
Steve
Thank you. I chatted support and while chatting I did the following: In the Nighthawk app, I disabled two-step authentication, logged out, logged back in and then enabled two-step authentication. I logged out and then back in and it did show the correct email in the two-step authentication process. Also, support refreshed my email on their end.
4 Replies
ghoulie27 wrote:
I have a Nighthawk X6S R7900P and the authentication email displays the wrong email.
Email for what?
Try logging into your NG profile account and change email addressing here?
If not, you'll need to contact NG support and ask them to help you with this.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/Thank you. I chatted support and while chatting I did the following: In the Nighthawk app, I disabled two-step authentication, logged out, logged back in and then enabled two-step authentication. I logged out and then back in and it did show the correct email in the two-step authentication process. Also, support refreshed my email on their end.
Thanks for the process. Glad you got it working.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
