Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

[Erikrm]

Hello,

Since the last firmware upgrade I made 3 days ago to firmware version 1.4.0.10_1.2.14 the external USB disk is no more available/shown in the ReadySHARE Storage interface.

The external USB disk worked perfectly before, I used it for Windows backups and file archive.

It is a Western Digital MyBook 8TB, connected to the USB 3 port of the router.

The computer is a Windows 10 Pro.

Am I the only one with this issue?

[Erikrm · Accepted solution]

Hello,

Netgear finally made a new firmware that is working just perfectly!

All previous issues have been solved.

Firmware Version V1.4.1.24_1.2.20

GUI Language Version V1.4.1.24_2.1.46.1

Very good, but next time please make more tests before releasing new firmware versions.

[Erikrm]

Hello again,

The only I found so far, has been to downgrade to the previous firmware version 1.3.0.10_1.2.2 and the external USB disk is working fine again.

I hope Netgear will make corrections with a new and better firmware update.

[bmzero]

Same issue for me. My USB drive is a 8TB My Book.

Downgrading the firmware fixed the issue for me as well.

[Erikrm]

Hello bmzero,

Do you use the Access Control on the router?

If yes, did you have issues with this function you too? (I created another discussion about that)

I hope Netgear will soon find a solution for those issues.

[bmzero]

I do not. For my needs, the older firmware should be fine. I'll try the next one that comes out. Good luck with your issues.

[askeddie]

I have the same issue when attempting to use my WD EasyStore 8TB external drive with my R7900P/Nighthawk X6S. It will not connect/acknowledge that a USB disk has been connected to the router's USB port.  This occurred after upgrading to firmware version 1.4.0.10_1.2.14.

[Erikrm · Accepted solution]

Hello,

Netgear finally made a new firmware that is working just perfectly!

All previous issues have been solved.

Firmware Version V1.4.1.24_1.2.20

GUI Language Version V1.4.1.24_2.1.46.1

Very good, but next time please make more tests before releasing new firmware versions.