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Nighthawk won’t connect after reset
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Nighthawk won’t connect after reset
Do I need to just contact my ISP at this point to try and update the firmware? I’m in an apartment, this is the only connection I have.
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Re: Nighthawk won’t connect after reset
who's your isp?
What modem/gateway are you connecting it to?
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Re: Nighthawk won’t connect after reset
I tried connecting directly to the modem with an ethernet cable and the internet is working fine.
However, there’s something wrong with the router. I tried to hardline into the router with my pc (nothing else connected) and I can’t even get to routerlogin.net/.com or ping the IP and login there. Sometimes the computer will prompt me to open the start/setup page for the router but it just spins and never actually loads anything, just a blank screen.
I’ve done multiple hard resets of the router and reset the modem a few times too
I tried to do a manual firmware update using tftp but got an error that it can’t read the .chk file that the firmware update is.
I also tried using the nighthawk app on my phone, made sure i had cellular data off, and was only connected to the router, and it STILL wouldn’t let me connect. All settings were correct on my end.
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Re: Nighthawk won’t connect after reset
What firmware version are you on?
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Re: Nighthawk won’t connect after reset
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Re: Nighthawk won’t connect after reset
A couple things to check.
1. leave the router disconnected from the modem, then factory reset it. Push and hold reset for 7-15 seconds while powered on. then connect a pc/laptop to the router and see if you can access it.
2. the CM1200 has 4x ethernet ports. But your isp only supp;orts 1 device connected to it. So if you had more than 1 connected, power it and the router off. disconnect the coax from the modem and give it 2 minutes. then connect the coax back to it and power it on. Give it 2 minutes. Then connect port 1 on it to the wan port on the router and power the router on. Give it a couple minutes. Then try to access the router/follow the setup guide.
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