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No internet access after installing firmware update 1.0.4.18
Soon after installing firmware update 1.0.4.18 on my Nighthawk R8000 webpages failed to load from all connected clients
My ISP tested my internet service and no issues where reported
Inbound con...
I installed the latest firmware update V1.0.4.28_10.1.54 and enabled standard parental controls and so far so good internet is working fine
The update did fail to install a few times over wifi but I got it to sucessfully install after I turned off my nighthawk wifi extender EX7300
I updated from V1.0.4.18_10.1.49 to V1.0.4.28_10.1.54 and noticed I had to enable the smart connect feature again after the update got installed
Other issues are reported on this thread that I didn't experience
I opened this discussion for internet access issues with V1.0.4.18_10.1.49 and after I installed the latest firmware V1.0.4.28_10.1.54 my internet access issues (with standard parental contols enabled) seem to be fixed.
I also have the R8000 installed in my home with the parental controls through opendns enabled. It goes down multiple times per day. There seems to be no reason why. It has gone down in the middle of the night when only one or two devices were actually using it. This is really frustrating. I would like to know how to go back to the previous firmware. After I restart the modem, it begins working again.
What do I do? How can I fix this? I am not knowledgable enough to discuss DNS lookups etc. I just know enough to update the firmware when needed.
The troubleshooting tips on the support page do not help.
At the cost of turning off the parental controls, it's been stable for me. Others have tried the same thing though, and it did not make it more stable for them.
I did do a factor reset and manually enter my many changes back in.
So you left the parental controls off indefinitely?
Or were you able to turn them back on after the factory reset and reinstall of the updates?
I left them off. Sadly, I use them though, so I would like to be able to turn them back on oneday. I may have to look at the Circle stuff, but haven't been able to yet.
ghentj Just an FYI, I too tried the Circle stuff, I work from home occasionally. As soon as I turned Circle on, I was no longer able to VPN into work because it routes all traffic through Disney's owned servers. Spent about 45 mins with a resource from our networking team troubleshooting why VPN no longer worked. I really hadn't suspected Circle but the minute I turned it off - bingo, VPN again no issues. Just saw you mention it and thought someone else could learn from my experience.