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Forum Discussion
Solved
No internet access after installing firmware update 1.0.4.18
Soon after installing firmware update 1.0.4.18 on my Nighthawk R8000 webpages failed to load from all connected clients
My ISP tested my internet service and no issues where reported
Inbound con...
I installed the latest firmware update V1.0.4.28_10.1.54 and enabled standard parental controls and so far so good internet is working fine
The update did fail to install a few times over wifi but I got it to sucessfully install after I turned off my nighthawk wifi extender EX7300
I updated from V1.0.4.18_10.1.49 to V1.0.4.28_10.1.54 and noticed I had to enable the smart connect feature again after the update got installed
Other issues are reported on this thread that I didn't experience
I opened this discussion for internet access issues with V1.0.4.18_10.1.49 and after I installed the latest firmware V1.0.4.28_10.1.54 my internet access issues (with standard parental contols enabled) seem to be fixed.
I also have the R8000 installed in my home with the parental controls through opendns enabled. It goes down multiple times per day. There seems to be no reason why. It has gone down in the middle of the night when only one or two devices were actually using it. This is really frustrating. I would like to know how to go back to the previous firmware. After I restart the modem, it begins working again.
What do I do? How can I fix this? I am not knowledgable enough to discuss DNS lookups etc. I just know enough to update the firmware when needed.
The troubleshooting tips on the support page do not help.
Just go back to the old firmware version and you will be fine.
Download the older firmware version to your desktop.
Go to router upgrade and select the older firmware file on your desktop.
Click upgrade ( in this case it will downgrade)
Your done until a permanent fix is provided.
Download the older firmware version to your desktop.
Go to router upgrade and select the older firmware file on your desktop.
Click upgrade ( in this case it will downgrade)
Your done until a permanent fix is provided.