NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
waynelloyd
May 26, 2018Guide
No internet access after installing firmware update 1.0.4.18
Soon after installing firmware update 1.0.4.18 on my Nighthawk R8000 webpages failed to load from all connected clients
My ISP tested my internet service and no issues where reported
Inbound con...
- Nov 08, 2018
I installed the latest firmware update V1.0.4.28_10.1.54 and enabled standard parental controls and so far so good internet is working fine
The update did fail to install a few times over wifi but I got it to sucessfully install after I turned off my nighthawk wifi extender EX7300
I updated from V1.0.4.18_10.1.49 to V1.0.4.28_10.1.54 and noticed I had to enable the smart connect feature again after the update got installed
Other issues are reported on this thread that I didn't experience
I opened this discussion for internet access issues with V1.0.4.18_10.1.49 and after I installed the latest firmware V1.0.4.28_10.1.54 my internet access issues (with standard parental contols enabled) seem to be fixed.
Cimol
Jun 25, 2018Aspirant
Yes, I have the same problem disconnected to the internet after updating to the new firmware 1.0.4.18. I got this problem after 1 day on the new firmware, I tried resetting the router, it fixed the problem but after 30 minutes again no internet. I have 16+ devices in my home connected to this router.
My router settings :
Access Control >ON base on mac address ,
Open DNS Parental Control >ON,
2.4G and two 5G's>ON,
Guest access>OFF.
Readyshare>ON
USB 3.0 connected to 64 GB Flash Drive
USB 2.0 connected to 1 TB harddrive.
My solution is go back to previous firmware 1.0.4.12 and everything is back to normal until now.
At this moment I don't need to update to the new firmware.
Peace.
- IrvSpJun 25, 2018Master
Cimol wrote:
Yes, I have the same problem disconnected to the internet after updating to the new firmware 1.0.4.18. I got this problem after 1 day on the new firmware, I tried resetting the router, it fixed the problem but after 30 minutes again no internet. I have 16+ devices in my home connected to this router.
My router settings :
Access Control >ON base on mac address ,
Open DNS Parental Control >ON,
2.4G and two 5G's>ON,
Guest access>OFF.
Readyshare>ON
USB 3.0 connected to 64 GB Flash Drive
USB 2.0 connected to 1 TB harddrive.
My solution is go back to previous firmware 1.0.4.12 and everything is back to normal until now.
At this moment I don't need to update to the new firmware.
Peace.
Other than using Open DNS Parental Control I've got basically the same setup, but using a mix of Windows PC's, iPad's, Smart TV, and Amazon devices. Works for me. I think the Parental Controls have been causing people problems. I'm sure you need it, but you could re-install the firmware and test without it to confirm.
- CimolJun 26, 2018Aspirant
IrvSp wrote:
Cimol wrote:
Yes, I have the same problem disconnected to the internet after updating to the new firmware 1.0.4.18. I got this problem after 1 day on the new firmware, I tried resetting the router, it fixed the problem but after 30 minutes again no internet. I have 16+ devices in my home connected to this router.
My router settings :
Access Control >ON base on mac address ,
Open DNS Parental Control >ON,
2.4G and two 5G's>ON,
Guest access>OFF.
Readyshare>ON
USB 3.0 connected to 64 GB Flash Drive
USB 2.0 connected to 1 TB harddrive.
My solution is go back to previous firmware 1.0.4.12 and everything is back to normal until now.
At this moment I don't need to update to the new firmware.
Peace.
Other than using Open DNS Parental Control I've got basically the same setup, but using a mix of Windows PC's, iPad's, Smart TV, and Amazon devices. Works for me. I think the Parental Controls have been causing people problems. I'm sure you need it, but you could re-install the firmware and test without it to confirm.
Maybe someday I'll try again but at this moment I stay with 1.0.4.12.