NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sdsexton
Oct 26, 2021Aspirant
Power Surge with NIghthawk AC2300 model: R7000P
Power surge yesterday. Netgear router turns ons, but does not produce wifi connection (i.e. no SSID showing up on devices). Connected to cable modem.
Everything else works fine - I hooked up an older Netgear router today and wi fi signals are good and we are connected.
Any advice on what I could troubleshoot?
8 Replies
Sort By
Try a different power adapter with same volts and amps.
Factory reset the router by pressing the reset button for 10 seconds then release and setup from scratch.
- sdsextonAspirant
Thank you for the reply.
1) I tried a different power adpapter - did not resolve the problem
2) I did factory reset, but I cannot even get into the router setup any longer via a browser (http://www.routerlogin.net)
Does 192.168.1.1 work to access the routers web page?
If not and the recover mode mentioned by plemans doesn't work, I would presume the router is busted. :smileysad:
Have you tried pushing and holding the wifi on/off button for 2 seconds?
- sdsextonAspirant
Thankk you for the reply. I held down the wifi button several times, but the lights on 2.4 or 5GHz never came on
Power surges are great at wrecking electronics.
The only other thing I'd try would be using tftp/nmrpflash to force firmware to it. If the surge corrupted the firmware, you'd need to do something like that to correct it.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash