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Forum Discussion
Power outage causes me to login to router
I have a NIghthawk X4 AC2350 Smart WiFi Router.
After a power outage or shutting off the router I get the login screen:
User Name, PWD, 2 security questions. Gotta answer them all.
This is very frustrating. No internet access until I go through what appears to be the setup screen.
Any solutions?
I'm about ready to ditch this router.
2 Replies
What model NG router do you have? R####? AC2350 isn't a model #.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a factory reset and setup from scratch been performed since last FW update?
What model NG router do you have? R####? AC2350 isn't a model #.
R7500
What Firmware version is currently loaded? Don't know. It's currently at moms house.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Verizon DSL
Also happened on my system. Xfinity with Arris SurfBoard 6190
Has a factory reset and setup from scratch been performed since last FW update? No. I should see if a FW update is available.
