NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joe-Rambi
Sep 14, 2021Aspirant
Powerline AV500 not working
Hi I recently got a Powerline AV500 and it hasn't worked once for me, it just says "No Internet" on my PC when I connect it via ethernet cable. All 3 leds are on and none of them are blinking if that helps. Thanks in advance!
3 Replies
Did you try the set in the same room?
Many things impact powerline performance and connection.
try them in the same room on the same circuit to see if they connect.
- Joe-RambiAspirant
I tried them on the same floor, unfortunately I can't try it in the same room because my PC is situated in another room. There's a lock icon on the network map when I use netgear genie, could one of the plugs be locked? Thanks in advance.
Please visit and post about his over in the Power Line forum:
https://community.netgear.com/t5/Powerline-Networking/bd-p/home-powerline
Thank you.
Joe-Rambi wrote:
Hi I recently got a Powerline AV500 and it hasn't worked once for me, it just says "No Internet" on my PC when I connect it via ethernet cable. All 3 leds are on and none of them are blinking if that helps. Thanks in advance!