Orbi WiFi 7 RBE973
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R6350 bricked after update

Bluewolf21
Initiate

R6350 bricked after update

A few days ago I tried updating to R6350_V1.1.0.78_1.0.1 with the nighthawk app. (Yes, I found out that updating through the app is not a good idea) Now the router boots up and the power and usb lights alternate with no internet.

I have tried to do a hard factory reset already with no success.

Next, I went through the steps to attempt tftp (https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP) but I haven't got it to work yet. 

------------------

When I ping the router I get something like this:

 

C:\Users\Family>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.10: Destination host unreachable.
Reply from 192.168.1.10: Destination host unreachable.
Request timed out.
Reply from 192.168.1.10: Destination host unreachable.

 

Then when i try tftp i just get:

 

C:\Users\Family\Desktop>tftp -i 192.168.1.1 put R6350_V1.1.0.78_1.0.1.img
Connect request failed

------------------

Should I keep trying tftp or is it toast?

 

I have also seen an article talking about opening the router to fix it. I am willing to try this if it is the only option left.

 

 

Message 1 of 4

Accepted Solutions
plemans
Guru

Re: R6350 bricked after update

TFTP is sensitive to timing. try it a few times. Also, try watching an instructional video. it can help. 

If it doesnt work, you can try nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

View solution in original post

Message 2 of 4

All Replies
plemans
Guru

Re: R6350 bricked after update

TFTP is sensitive to timing. try it a few times. Also, try watching an instructional video. it can help. 

If it doesnt work, you can try nmrpflash. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

Message 2 of 4
Bluewolf21
Initiate

Re: R6350 bricked after update

nmrpflash worked! thank you so much

Message 3 of 4
plemans
Guru

Re: R6350 bricked after update

glad it worked!

Message 4 of 4
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