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CMT1812's avatar
CMT1812
Aspirant
May 18, 2020
Solved

R6400v2 Internet light is solid amber

Hi - I have been trying to connect my R6400v2 router to the modem. Once connected, the internet light stays amber. I have downloaded the newest firmware, and run numerous tests and fixes to see if I can gain access to the internet. I can plug the router that was provided by the ISP and the internet works perfectly fine. I have tried MAC spoofing, and reset the modem multiple times.
Hoping for some help as I’m at my wits end about how I can make this router work.
Appreciate any help.

20 Replies

    • CMT1812's avatar
      CMT1812
      Aspirant
      I’m on the R6400v2. I downloaded and updated the router with the latest firmware being 1.0.4.84_10.0.58
      • CMT1812's avatar
        CMT1812
        Aspirant
        Sorry and the modem is the one provided by nbn in Australia. Arris CM8200