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Forum Discussion

Mark_53's avatar
Dec 06, 2017
Solved

R6700 Firmware update kills router

I tried to update per the insturctions sent 12/1/2017.R6700-V1.0.1.36_10.0.40 except I did it over a wireless connection and now I cannot communicate to the router even when directly connected throu...
  • Mark_53's avatar
    Mark_53
    Jan 06, 2018

    After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did.  That should solve the problem.