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Forum Discussion

JoeOtt's avatar
JoeOtt
Star
Dec 26, 2017
Solved

R6700 Losing ability to connect at 2.4Ghz

I have an R6700 with the latest firmware (.36) on it. What has started happening since the last update is I will notice that all 2.4Ghz connections will drop off the connection list on the router. Th...
Troubleshooting
  • klpeters's avatar
    klpeters
    Jan 29, 2018

    Have not had a reoccurrence of the issue since the hot fix. Looks like it resolved the issue. 

JamesGL's avatar
JamesGL
Master
Jan 12, 2018

Hi All,


We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • klpeters's avatar
    klpeters
    Aspirant
    Jan 12, 2018
    I installed the hot fix last night. So far everything is working fine. Will give it another day or two to see if we are in the clear.
  • JamesGL's avatar
    JamesGL
    Master
    Jan 29, 2018

    Hi klpeters,

     

    Any update on the hot fix firmware?

  • klpeters's avatar
    klpeters
    Aspirant
    Jan 29, 2018

    Have not had a reoccurrence of the issue since the hot fix. Looks like it resolved the issue. 

  • JamesGL's avatar
    JamesGL
    Master
    Jan 30, 2018

    Hi klpeters,

     

    Thank you for confirming.


    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!