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R7000 Dropping WIFI Daily

Retired_Member
Not applicable

R7000 Dropping WIFI Daily

Hello,

I am on the latest software version V1.0.9.88_10.2.88.  Over the last 3 days I have been experiencing random dropouts of my WIFI 5g and 2.4g.  

 

I went through with inSSIDer and determine what the best channel would be for me, settled on 11. Restarted the router.

 

I am using Spectrum cable internet, so the modem is a ARRIS TM1602.  The Online, US/DS and power lights all remain lighted after the internet goes out.  Seems to be a router issue. 

 

Any new firmware updates in the last few days?  Other thoughts?  

 

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 5

Accepted Solutions
plemans
Guru

Re: R7000 Dropping WIFI Daily

Your firmware indicates you're on the R7000. 

There's 2 firmwares I'd try. 

First install the newest firmware which is 1.0.11.110.  do it over a hardwired connection and factory reset the router once its updated and then re-install it. don't use a backup. 

If that doesn't help, then I'd actually try downgrading to version 1.0.9.42. Its the agreed upon most stable firwmare for the r7000. 

 

you can find the newest firmware here: 

https://www.netgear.com/support/product/r7000.aspx

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Message 2 of 5

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plemans
Guru

Re: R7000 Dropping WIFI Daily

Your firmware indicates you're on the R7000. 

There's 2 firmwares I'd try. 

First install the newest firmware which is 1.0.11.110.  do it over a hardwired connection and factory reset the router once its updated and then re-install it. don't use a backup. 

If that doesn't help, then I'd actually try downgrading to version 1.0.9.42. Its the agreed upon most stable firwmare for the r7000. 

 

you can find the newest firmware here: 

https://www.netgear.com/support/product/r7000.aspx

Message 2 of 5
Retired_Member
Not applicable

Re: R7000 Dropping WIFI Daily

Thanks!  I am giving this a try.

Message 3 of 5
Retired_Member
Not applicable

Re: R7000 Dropping WIFI Daily

Firmware version 1.0.9.42. was the ticket.  Zero drops in the last month since I swithched to it.  Thanks!

Message 4 of 5
plemans
Guru

Re: R7000 Dropping WIFI Daily

Glad to hear it helped!

Let us know if you have futher issues. 

Message 5 of 5
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