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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
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Hello Again Folks,
Yesterday afternoon, Netgear sent me an email wanting me to to test a new version of Genie. Upon opening my email today and seeing the notice, I downloaded and installed the updated version and put it to tthe test.
I am happy to report that I did not find any issues with this updated version of the Genie software!!!
I would guess that it will be made available for download soon.
Sincerely.
Mike Zinkan
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
What is the version number on this Genie update?
Thanks
reedaf4
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
Here you go: "2.4.34(2)"
Hope this helps.
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
Mike
As it turns out, I attempted to install what appeared to be version 2.4.28 from the web site, just to see if the program would allow my CD drive to read properly. I discovered the actual version of Genie was 2.4.34, but this version still interferes with my CD Drive from reading. So, unless I can obtain access to the version 2.4.34(2), I can't rectify this long standing issue.
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
Let support know about the issue you're having.
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
reedaf4, until the revised version of Genie is made available to the public, may I suggest that you:
1. right-click on the Genie icon in your systray
2. choose Settings
3. uncheck Enable Autostart
4. click Exit
You can then reboot your PC, if desired.
Genie will no longer automatically start, and your CD/DVD drive should work as you would expect it to.
If you need to use Genie for any reason (it's not necessary that it run unti needed), simply open the program from the icon on your desktop. When finished using Genie, simply right-click the icon in your systray and click Exit. Since it is set to not autostart, you should have no problems again.
Best Regards,
Mike
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Re: R7000 Nighthawk Locks/Blocks CD/DVD Drive
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