Orbi WiFi 7 RBE973
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R7000 have to keep rebooting

Kkurz
Aspirant

R7000 have to keep rebooting

I’ve only had router a year and I have to keep rebooting about every hour. So frustrating! Can’t find an update for hardware or software. Please help!
Model: R7000|AC1900 Smart WIFI Router
Message 1 of 6

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FURRYe38
Guru

Re: R7000 have to keep rebooting

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Do both wireless and wired connection stop? 

Any Wifi Neighbors near by? If so, how many?

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Message 2 of 6

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FURRYe38
Guru

Re: R7000 have to keep rebooting

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Do both wireless and wired connection stop? 

Any Wifi Neighbors near by? If so, how many?

Message 2 of 6
Kkurz
Aspirant

Re: R7000 have to keep rebooting

I finally figured out how to update the software and it has been working much better
Thank you!
Message 3 of 6
FURRYe38
Guru

Re: R7000 have to keep rebooting

Be sure to save off a backup config to file for safe keeping. Saves time of a reset is needed.

https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

Enjoy. 

 

Message 4 of 6
Kkurz
Aspirant

Re: R7000 have to keep rebooting

Thank you! I will do that next!
Message 5 of 6
FURRYe38
Guru

Re: R7000 have to keep rebooting

👍

Message 6 of 6
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